Frequently Asked Questions
Answers to common questions about Pitch Notes.
01 Is Pitch Notes a licensed betting operator?
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Yes. Pitch Notes operates under a licence from the UK Gambling Commission (UKGC) and also holds a licence from the Malta Gaming Authority (MGA). Both regulators enforce strict standards for fairness, player protection, and anti‑money‑laundering compliance. You can view the licence numbers on our ‘About Us’ page.
02 What deposit and withdrawal methods does Pitch Notes accept?
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Pitch Notes accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer, and popular cryptocurrencies (BTC, ETH, USDT). Deposits are instant for most methods; withdrawals to e‑wallets process within 24 hours, while card and bank transfers take 3‑5 business days.
03 What is the Pitch Notes welcome bonus and what are its wagering requirements?
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New customers receive a 100 % match bonus up to $200 on their first deposit. The bonus carries a 35× wagering requirement that must be met within 30 days of claiming. Only the bonus amount is subject to playthrough; your initial deposit can be withdrawn at any time.
04 What documents do I need to verify my Pitch Notes account?
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To verify your account you’ll need to upload a government‑issued photo ID (passport or driver’s licence), a recent proof of address (utility bill or bank statement), and, for larger deposits, a source of funds declaration. Verification is usually completed within 24 hours.
05 How can I set deposit limits or self‑exclude on Pitch Notes?
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You can set daily, weekly or monthly deposit limits directly in your account settings under ‘Responsible Gambling’. If you prefer to take a break, you can self‑exclude for a period of 1 month up to 5 years, or permanently close the account by contacting [email protected].
06 Does Pitch Notes offer live in‑play betting on World Cup matches?
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Yes. Pitch Notes provides live in‑play betting on all major World Cup matches, with odds updated in real time as the game progresses. You can place bets on a variety of markets such as next goal, total goals, and half‑time results while the match is ongoing.